Privacy policy

Personal Data Collection Statement

This Personal Data Collection Statement (“PICS”) is intended to inform you, in accordance with applicable data protection and privacy regulations:

the purposes for which your personal data will be used by us once collected through your use of this website (“Website”) or your purchase of products through this Website (“Products”);

who your personal data may be disclosed to; and

who you can contact to access or correct your data.

We may revise this PICS from time to time by amending this page. You should check this page regularly to stay informed of any changes.

1. Data Users

“We”, “us” or “our” means the data controller.

2. Data Subjects

This PICS applies to personal data of:

Visitors: individuals who visit our website;

Users: individuals who purchase, request or receive products;

Contacts: individuals who contact us through the website, e-mail or other means.

3. What data do we collect?

We may collect, store, process, transfer and use the following kinds of personal data:

From visitors: IP address or other unique device identifier.

From users:

Username

Password

Full name

Email address

Billing address

Shipping address

Payment information

Phone number

From

Contacts:

Full name

Email address

Any other information you provide

Data marked with a * is mandatory. If you do not provide this mandatory information, we may not be able to provide you with access to our website, deliver your order, or respond to your requests.

4. Purposes of using personal data

We use your data for the following purposes:

To deliver your products, manage orders and process payments

To create and maintain your account (if you create one)

To analyze the use of our website and compile statistics

To personalize your experience and recognize your preferences

To improve our website and products based on your feedback and usage

For research and development, including machine learning

For customer service and responding to questions and requests

For communications about your order, such as confirmations and shipping notifications

For technical purposes and project management

For security and data protection

For fraud prevention

For legal purposes or at the request of competent authorities

For direct marketing, but only if you give your consent (see point 9)

Personal data may not be used for other purposes unless you have given your explicit consent, the purpose is directly related to the original purpose, or it is permitted by law.

5. Data recipients

We may share your information with:

Our employees and departments

Our subsidiaries

Shopify Inc. and affiliated parties for website administration and order fulfilment

PayPal Holdings Inc. and other payment processors

Product suppliers for the purpose of shipping

Administrative, IT, data analysis, cloud storage, credit checking service providers

Our insurers, banks and professional advisors (legal, financial, accounting)

Bodies or persons as required by law or regulation, or for security reasons (including fraud prevention)

In the event of a merger, sale or reorganisation of the business

If you pay via a third-party payment provider, you contract directly with that party and will be subject to their terms and conditions and privacy policy.

We ensure the confidentiality of your data by appropriate contractual arrangements with third parties.

6. Cookies

Our Cookie Policy is part of this Privacy Policy.

A cookie is a small data file that a website sends to your computer or device when you visit. They help websites work more efficiently by recognizing users and remembering preferences.

We use cookies to:

Store technical data and ensure correct display

Remember choices and preferences (such as language, region)

Analyze navigation behavior for optimization

Measure which information and products interest you

We use session cookies (expire when you close the browser) and persistent cookies (remain active during repeat visits). Cookies may be necessary for the operation of the site, to improve functionality or to measure performance.

Some cookies are provided by third parties (see Cookie Policy).

By continuing to use the website, you consent to the use of cookies, unless you reject them through your browser settings. Deleting cookies may impact your user experience.

7. Retention period

We retain your personal data for as long as it is necessary for the purpose for which it was collected or to comply with legal obligations. After the retention period has expired, the data will be deleted.

8. Access and Correction

You have the right to request access to the personal data we hold about you, unless there are legal exceptions. You may also ask us to correct any inaccurate data.

We reserve the right to charge a reasonable fee for such requests.

9. Direct marketing

We may use your personal data to send you information and offers directly, but only if you have given your consent.

This includes, for example:

Information about our products or similar products

Discounts and promotions

Updates about our website or products

Festive messages

You can withdraw your consent at any time by emailing us or replying with "unsubscribe".

We may share your data for marketing purposes with the parties mentioned in article 5.1, but only with your consent.